Support & help

Last updated: 12 October 2026

We are happy to help. Just write to us — we usually reply within one to two business days.

There is one form for everything — account, safety and reports, data protection, clubs and promoters: Contact. Pick the category, write to us, done.

Frequently asked questions

How do I sign in?

feva uses passwordless sign-in — with your Apple ID or with an SMS code sent to your phone number. You do not need a password.

I cannot get in / I am not receiving an SMS code

Check your reception and your number and request the code again. If it still does not work, sign in with Apple or write to us using the contact form.

How do I report or block someone?

Open the profile or the chat and tap "Report" or "Block". We review reports and step in when the rules are broken. There is more on this in the community guidelines.

How do I delete my account?

Directly in the app — see Delete account.

I run a club — how do I get in?

You sign up directly in the app, without going through us: open feva, tap "Are you a club? Sign in / register here" at the bottom, then register with your email address and a password. Everything else is under For clubs.